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  • Archive from category "Customer-Centric Company of the Year"
August 8, 2025

Category: Customer-Centric Company of the Year

Slot Nigeria — Nominated for Customer-Centric Company of the Year at the MOI Awards

Wednesday, 06 August 2025 by admin

Tech Retail with Integrity at Its Core.

Slot Nigeria blends online convenience with offline assurance—backed by a reputation for product authenticity, warranties, and dependable after-sales support.

In a market flooded with uncertainty, Slot wins with clarity, consistency, and care for every customer interaction.

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Landmark Group — Nominated for Customer-Centric Company of the Year at the MOI Awards

Wednesday, 06 August 2025 by admin

Premium Experiences, Carefully Curated.

From Landmark Beach to event centers and co-working spaces, the Landmark Group has set a high bar for customer experience. Every detail, from ambiance to staff interaction, is built around comfort and service.

Their attention to the full visitor journey makes Landmark a gold standard in hospitality and experiential service.

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Cowrywise — Nominated for Customer-Centric Company of the Year at the MOI Awards

Wednesday, 06 August 2025 by admin

Financial Growth with Guidance and Trust.

More than a savings app, Cowrywise educates and empowers users—bringing financial literacy to the forefront of its sleek platform. They go beyond numbers, using design and content to help customers feel informed, secure, and in control.

Their proactive support and transparency foster long-term relationships, not just transactions.

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  • Published in Customer-Centric Company of the Year
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Wema Bank (ALAT) — Nominated for Customer-Centric Company of the Year at the MOI Awards

Wednesday, 06 August 2025 by admin

Banking Made Seamless for the Digital Generation.

Wema Bank’s digital platform, ALAT, has redefined convenience in Nigerian banking. With seamless onboarding, intuitive interfaces, and prompt customer support, ALAT is built to listen, learn, and serve its tech-savvy customers.

Recognized in the NCSI 2024 report, Wema Bank continues to lead in customer satisfaction by making digital-first banking accessible, efficient, and user-centered.

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Opay — Nominated for Customer-Centric Company of the Year at the MOI Awards

Wednesday, 06 August 2025 by admin

Fintech with the Everyday Customer in Mind.

Opay has rapidly become a household name in digital payments by prioritizing simplicity and accessibility. Whether through mobile wallets, transfers, or its vast agent network, Opay meets users where they are—especially Nigeria’s unbanked and underbanked.

With ongoing feature updates and relentless attention to feedback, Opay keeps evolving to meet the ever-changing needs of its broad customer base.

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  • Published in Customer-Centric Company of the Year
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Moniepoint — Nominated for Customer-Centric Company of the Year at the MOI Awards

Wednesday, 06 August 2025 by admin

Empowering Businesses, One Customer at a Time.

While known for driving SME growth, Moniepoint excels at customer service by ensuring merchants receive prompt support and reliable infrastructure. They understand the critical nature of financial tools and consistently deliver stable services and assistance to business owners.

Their merchant-first mindset and investment in tailored solutions make them a customer service standout in the fintech space.

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  • Published in Customer-Centric Company of the Year
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MTN Nigeria — Nominated for Customer-Centric Company of the Year at the MOI Awards

Wednesday, 06 August 2025 by admin

A Telco Giant That Listens.

Despite serving millions, MTN Nigeria has not lost its customer-first ethos. Through improved digital self-service channels, personalized plans, and responsive service teams, they’re setting the pace in telecom care.

Cited in the NCSI 2024 rankings, MTN proves that scale doesn’t have to sacrifice satisfaction.

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Ibom Air — Nominated for Customer-Centric Company of the Year at the MOI Awards

Wednesday, 06 August 2025 by admin

Redefining Flying with Precision and Courtesy.

In a challenging aviation space, Ibom Air stands tall with a reputation for punctuality and professionalism. Passengers routinely commend the airline for reliable service, helpful staff, and consistent experience from check-in to landing.

Their relentless focus on the traveler’s journey is winning hearts—and awards.

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  • Published in Customer-Centric Company of the Year
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PiggyVest — Nominated for Customer-Centric Company of the Year at the MOI Awards

Wednesday, 06 August 2025 by admin

Saving Smarter with a Human Touch.

PiggyVest has helped millions of Nigerians build financial discipline through automation, simplicity, and trust. What truly sets them apart, however, is their active user engagement and transparency.

With timely communication and a deep understanding of their users’ goals, PiggyVest has become more than an app—it’s a personal finance partner.

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Kuda Bank — Nominated for Customer-Centric Company of the Year at the MOI Awards

Wednesday, 06 August 2025 by admin

Banking Without Borders or Frustrations.

As “The Bank for the Free,” Kuda delivers a seamless, mobile-first experience with zero-fee policies that speak directly to a younger, digital-savvy population. Their commitment to instant support and user-led innovation sets them apart.

For Kuda, customer satisfaction isn’t an add-on—it’s the business model.

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